Skills & Competencies for General Clerk I

General Clerk I job profile

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JOB SUMMARY for General Clerk I

Performs various routine and defined clerical tasks in an office environment.

JOB RESPONSIBILITIES for General Clerk I

Prepares, files and maintains physical or electronic records and documents in required formats. Compiles and verifies information using simple calculations and standard procedures. Inputs data into a tracking database or system. Retrieves documents or responds to requests for information from internal or external customers by phone or e-mail. May assist with general office tasks such as copying, mailing, and ordering supplies.

General Clerk I SALARY RANGE

BASE 50%
$36,919
TOTAL 50%
$37,522
Job Level
A01
Job Code
OF13000010
Education/Degree
High School Diploma or Technical Certificate
Reports To
Supervisor

General Clerk I Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each General Clerk I skill and competencie below to view definitions.
JOB FAMILY COMPETENCIES CORE COMPETENCIES
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12 general skills or competencies (Job family competencies) for General Clerk I

1 Job Family Competencies – Administrative Management
Proficiency Level -1
Skill definition-Designing and managing the whole structure of our business to ensure that the flow of information is effective and that resources are used efficiently.
Level 1 Behaviors
(General Familiarity)
Lists daily activities involved in administrative management.
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Level 2 Behaviors
(Light Experience)
Supports the daily activities of administrative management.
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Level 3 Behaviors
(Moderate Experience)
Takes on a variety of tasks and duties for the administrative management team.
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Level 4 Behaviors
(Extensive Experience)
Provides overall support to all members of the administrative management team.
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Level 5 Behaviors
(Mastery)
Leads the implementation and utilization of administrative management systems to focus on organizational development.
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2 Job Family Competencies – Calendaring
Proficiency Level -2
Skill definition-Applying calendaring software to arrange, manage and maintain calendar in your office.
Level 1 Behaviors
(General Familiarity)
Identifies the importance of scheduling the tasks in your organization's calendar.
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Level 2 Behaviors
(Light Experience)
Selects the appropriate calendaring software to create and send meeting appointments.
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Level 3 Behaviors
(Moderate Experience)
Utilizes the calendaring applications to ensure documents are executed, distributed, and renewed.
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Level 4 Behaviors
(Extensive Experience)
Reviews the calendar for accuracy, absence of double bookings, and proper rescheduling of meetings.
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Level 5 Behaviors
(Mastery)
Strengthens the effectiveness and applicability of the existing calendar systems and tools.
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3 General Clerk I - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - General Clerk I
Proficiency Level - 4
5 Competency for - General Clerk I
Proficiency Level - 5

7 soft skills or competencies (core competencies) for General Clerk I

1 Core Competencies – Attention to Detail
Proficiency Level -2
Skill definition-Executing and completing a task with a high level of accuracy.
Level 1 Behaviors
(General Familiarity)
Lists the traits of an employee showing great attention to detail.
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Level 2 Behaviors
(Light Experience)
Utilizes specific approaches and tools for checking and cross-checking outputs.
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Level 3 Behaviors
(Moderate Experience)
Uses tools to organize and monitor work progress.
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Level 4 Behaviors
(Extensive Experience)
Manages training to improve staffs' concentration and attention to detail.
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Level 5 Behaviors
(Mastery)
Learns from previous works' strengths and weaknesses to guide new projects.
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2 Core Competencies – Confidentiality
Proficiency Level -2
Skill definition-The process of and obligation to apply and enforce rules and practices that ensure that specific types of information are accessible only to those authorized to use it.
Level 1 Behaviors
(General Familiarity)
Names different types of confidential information in the workplace.
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Level 2 Behaviors
(Light Experience)
Utilizes available tools and systems to manage confidential information.
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Level 3 Behaviors
(Moderate Experience)
Works with management and experts to address the breach of confidential information.
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Level 4 Behaviors
(Extensive Experience)
Investigates any severe breach of confidentiality; drives system and process improvement.
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Level 5 Behaviors
(Mastery)
Monitors the effectiveness of current confidentiality management systems.
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3 General Clerk I - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - General Clerk I
Proficiency Level - 4
5 Competency for - General Clerk I
Proficiency Level - 5

Summary of General Clerk I skills and competencies

There are 0 hard skills for General Clerk I.
12 general skills for General Clerk I, Administrative Management, Calendaring, Computer Literacy, etc.
7 soft skills for General Clerk I, Attention to Detail, Confidentiality, Time Management, etc.
While the list totals 19 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a General Clerk I, he or she needs to be proficient in Attention to Detail, be proficient in Confidentiality, and be proficient in Time Management.

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